Lufthansa Cargo now conveys urgent and important express shipments with td.Flash to twelve selected US truck destinations – guaranteed and time definite. The “US Trucks Go Time Definite” program …includes a capacity and performance guarantee, tracking and tracing, as well as proactive communication.

(This) means that in the unlikely event that a shipment should nevertheless fail to arrive on time, Jet Airways will report this to Lufthansa Cargo, which, in turn, informs its customers of the delay. For example, if … the truck is delayed on its way from Chicago’s airport to the new td.Flash station in Minneapolis by a blizzard, this will be reported immediately to Lufthansa Cargo. The carrier can then proactively inform its customer of the anticipated delay.

In order to be able to do justice to these high quality standards, Lufthansa Cargo needs absolutely reliable partners in the United States. On the West Coast, it is Jet Airways Inc., headquartered at Los Angeles airport. The transport management enterprise has a workforce of 14 employees, operates an additional office in Chicago, and provides trucking services via a network of agents to airlines at all key gateways in the United States.

The secret to the company’s success is its immaculate service. “In a way, our customers are like our family,” says Monika Lutz, Chief Executive Officer of Jet Airways. “And the word ‘no’ simply doesn’t exist in our vocabulary,” adds Chief Operating Officer Tammy Zwicki. The dynamic duo founded Jet Airways in 1998. By that time, the two ladies had already accumulated more than thirty years’ experience in the field of road-feeder services.

Optimizing delivery times enjoys top priority at Jet Airways. “At present we’re working on an air-air program into which regional airlines are to be integrated,” Monika explains. “After all, a truck takes four days to travel from coast to coast.”

The two dynamic ladies plan to open up offices in Atlanta and New York with their own staff and extend their presence worldwide.